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Sunday, 20 November 2011

Noise complaints, November 2011

I have received several complaints in the past few weeks about noise. Most of these complaints relate to loud conversations in the corridor, and sometimes inside bedrooms, rather than music.

For your own benefit and that of your neighbours, please take a few moments to read section on noise (pp 38-9) in the Residents’ Handbook. Being unable to sleep or work when you need to can make you annoyed and stressed, and can seriously impact on a person’s quality of life. I know you do not want to inflict those feelings on your neighbours.

Remember:

Noise travels further than you think, so talk quietly in corridors; don’t run or shout. It only takes one loud shriek down the corridor in the early hours of the morning to wake up all your neighbours. They don’t thank you for it. So please give extra consideration to how loud your
conversations might be between 11pm and 7am.

The walls between rooms are thin; and the floors and ceilings transmit sound very easily. Please make a conscious effort to think about your neighbours if you have visitors in your room at night.

The best place to meet friends at night is the common room, since there are no bedrooms nearby.

Our doors make a bang when they close. Please try to pull your door closed quietly at night so you don’t wake up your neighbours.

If you are being disturbed by noise, follow the advice given in the attachment for reporting the problem: tell someone straight away – so we can deal with the noise immediately – then send an email to make sure I get to hear about it.

I know that none of you is intentionally noisy, so I hope this gentle reminder will be enough to make you think again about your neighbours and make sure they are not disturbed.

Saturday, 12 November 2011

Response to complaint about noise & diversity issues

I have received several replies by email and on Facebook to this post about a complaint made in a response to my "two quick questions" survey for November:
http://connaughthall.blogspot.com/2011/11/cultural-diversity-noise-complaint-in.html


The anonymous complainant said:
"I would recommend more strict enforement of after hour silence and
have a corridor monitor on most nights. The balance is too much towards
having mindless fun and this needs to be changed by the weak leadership. Also
residents of black and ethnic minority background needs to be more enfranchised
and protected, maybe you could have a diversity officer on the student
council."


I have considered this complaint in light of my own observations and the replies to my previous post. My response follows.
  • There is no evidence that the overall balance in Hall is too far towards recreation at the expense of rest and/or study.
  • There can be times when noise causes disturbance and disruption, but we have a well established, effective policy for dealing with this, set out at page 38 of the Residents' Handbook (http://handbook.connaught-hall.org.uk).
  • Senior Members have responsibility for monitoring noise levels in their designated areas of the building. Moreover, sll residents are encouraged to discuss noise problems at an early stage with their neighbours, facilitied by the Warden or a Senior Member if they fell unconfortable doing this alone.
  • I believe that the introduction of student "noise monitors" on every corridor would be divisive and insidious, bringing more harm than benefit to the Hall community.
  • In the last three years, no complaints have been made about failures to protect the rights and interests of residents from black or ethnic minority backgrounds. Of course any such complaint would be dealt with as a most serious and urgent matter, and this responsibility would rest with me as the Warden. I am proud of our record on equality and diversity. We are the only intercollegiate hall to display an equality statement on public noticeboards: http://www.connaught-hall.org.uk/documents/Connaught-Hall-discrimination%20poster.pdf.
  • The Constitution of the Residents' Club already requires the Clerk to the Club & Senior Treasurer "to ensure that the Club is operated in such a way that promotes equal opportunities and without discrimination on the basis of age, race, sex, creed, disability, political belief, social class, or sexual orientation". See http://constitution.connaught-hall.org.uk.
  • I am not persuaded by the argument for a whole new post to monitor diversity issues but it may not be unreasonable to require the President or Secretary to take on a proactive diversity promotion role. I will consult with the Residents' Club Committee on this.

Sunday, 6 November 2011

Cultural diversity & noise complaint in November "two quick questions" response

An early response to November's "two quick questions" says:
I would recommend more strict enforement of after hour silence and have a corridor monitor on most nights. The balance is too much towards having mindless fun and this needs to be changed by the weak leadership. Also residents of black and ethnic minority background needs to be more enfranchised and protected, maybe you could have a diversity officer on the student council.
There are some very concerning issues here. Unfortunately, the respondent has not left his/her email address, but if there are problems in the Hall with respecting cultural diversity and/or persistent, troublesome noise violations, it is very important these are properly reported so they can be acted upon.
Please email warden@connaught-hall.org.uk in confidence if you can add more details about these complaints.
If you haven't yet answered my two quick questions for November, you can do so here: http://www.connaught-hall.org.uk/pages/surveys.html.

Saturday, 5 November 2011

German night: 3rd December 2011

On 3rd December at Connaught Hall we are hosting a celebration of Germany and German culture. This will be the second in a series of international cultural evenings, which start with American Thanksgiving on 24th November.

We need help! What should we organise?

I have asked the caterers to draw up a German-themed menu. Your suggestions for this will be very welcome. We have some German flags: I envisage having British, German, and EU flags
together on the stage. What other decorations could we have? Is there any particular music we should choose? Any traditional clothes, activities, or games? The bar will stock up on German beers but are there any other drinks we should have?

Post your ideas as a comment on my blog post email me, or tweet your suggestions including #connaughtgermannight in your tweet.

We will also need volunteers to help set up on the day, so if you have some free time on 3rd December, your help with decorating, etc., will be really appreciated.

Thanksgiving: 24 November 2011


This year, for the first time at Connaught Hall, we will celebrate Thanksgiving. Whilst the dates and traditions are slightly different for American and Canadian Thanksgiving, the underlying values are similar so it seems sensible to include both celebrations in ours.

We need help! What should we organise?

I have asked the caterers to have an American-themed (ideally traditional Thanksgiving) menu on Thursday 24th November. We have some patriotic North American decorations and flags – perhaps better suited to Independence Day, but we can use them nonetheless as a sign to other residents that this is an American celebration. I envisage having British, American, and Canadian flags together on the stage.

Is there any particular music we should choose? Any traditional activities, games, or readings? Should there be a speech? The bar will stock up on American beers and whisky but are there any other drinks we should have?
Please post a reply to this blog post with your ideas, tweet them using #connaughtthanksgiving, post your ideas on the Hall Facebook page, or email warden@connaught-hall.org.uk.

Wednesday, 12 October 2011

Newspaper subscriptions

Starting on Monday 17th October, we shall receive the following newspapers to be put out in reception for residents to read in reception (please don't take them away):

  • The Times (Mon-Sat)
  • The Guardian (Mon-Sat)
  • The Independent (Mon-Sat)
  • The Sun (Mon-Sat)
  • City A.M. (Mon-Fri)
  • The Daily Telegraph (Sat only)
  • The Sunday Times (Sun)
  • The Sunday Telegraph (Sun)
  • The Observer (Sun)
  • Independent on Sunday (Sun)

The newspapers are provided by the Residents' Club using the £30/year subscription that all residents pay. Please send any queries or suggestions to committee@connaught-hall.org.uk.


I have also asked if we can receive free deliveries of The Evening Standard, Metro, and Camden New Journal but these are not yet confirmed.

Monday, 10 October 2011

Thank you to the Committee of 2010-1

On Thursday we will elect a new Committee to manage the Connaught Hall Residents' Club.

But before we get stuck into plans for a Hallowe'en party, Christmas events, restoring the newspaper subscriptions, and everything else our new Committee will want to do, I want to stop and say a great big thank you to James "Willy" Wilson, Michelle Ansah, Tom Stewart, Zac Zurybida, and Amin Yazdi who served on the Committee last year.

Zac and Michelle, though they no longer live in Hall, came back this month to help organise the fabulous welcome party on Saturday night. Being no longer resident, they had no obligation to do so but their dedication brought them back - and we must thank them especially for this.

As sports officer last year, Amin invested in equipment that residents can borrow from reception to play tennis, football, badminton, and other sports. Thank you, Amin.

Tom was the Club Treasurer last year and was appointed Bar Manager in June. He inherited a Club with a difficult financial position so his job as Treasurer has not been an easy one; but he successfully reined-in the Club's spending and although the Club still faces financial challenges this year, it should be much easier for the new Treasurer to build up the Club's depleted reserves. Tom took an interest in all aspects of the Residents' Club last year - not just the strict Treasurer's remit of accounts and balances. He has made an excellent start as Bar Manager, as is evident from the highly successful "grand opening" night and welcome party.
James has not been a good President: he has been an outstanding President. Again, he inherited a tough job with unique pressures - both internal and external - on the Club and, indeed, on the entire social fabric of the Hall. He has led by consensus; faced every challenge with vigour and good humour; and truly been a champion of this Hall's values, spirit, and community. Despite being short of money, his Committee organised events and parties throughout the year: every one was a success.
So finally, to James and Tom: thank you!

Sunday, 9 October 2011

Freshers 2011

So, freshers' month is pretty much finished for another year. I hope everyone has enjoyed the events we have organised and already met lots of friends here in Hall - but although it's the end of freshers', it's also just the beginning of the rest of the year.
I certainly have enjoyed meeting everyone. This has been a very good-natured and friendly start, so I am looking forward to a good year. I have had the chance to meet many residents in the relative quiet of our Sunday afternoon teas and Senior Member floor receptions; seen and shared the fun of the bar grand opening and last night's excellent welcome party (thank you, Tom, James, Zac!); and served hundreds of glasses of wine at our two welcome dinners. And I always consider it a great privilege to have the attention of the whole Hall for my speech at the welcome buffet.
Thank you for making this one of the best "welcome" months I can remember. It's going to be a great year in Hall.

You can see all the photos from our 2011 freshers' events here: http://www.flickr.com/photos/connaughthall/tags/welcome2011/

Tuesday, 4 October 2011

Welcome speech - delivered 4th October 2011

Good evening.

If we haven’t already met, I’m Adrian Clark, the Warden.

Let’s thank the kitchen staff for all their hard work preparing tonight's special dinner.

And first of all, congratulations on getting into a University of London college and on picking the best hall of residence in the University!


We are going to spend something like the next 5904 hours of our lives living together here. If for some reason, we don’t get on, that is going to seem like one heck of a long time. But if we get it right, it will seem like no time at all before we’re packing up our things ready for the summer vacation. So we have to make the most of the 35 weeks we have together – and make this one of the best years of our lives.

My job in the next few minutes is (1) to welcome you to the Hall and introduce the staff, (2) remind us all about the compromises we have to make living so close to one another, and (3) explain how we can all together ensure that not my Hall, but our Hall, retains its reputation as the best hall of residence in London.

So firstly, on behalf of the University of London and all the staff, allow me formally to welcome you to the Hall. I hope you are already calling Connaught Hall “home”. And I sincerely wish you a very happy and successful year and look forward to the pleasure of meeting every one of you.

The people you really need to know in Hall are Harriet Harold and Hafsi Bakari, our Deputy and Assistant Bursars.... they look after the day-to-day management of everything from food to telephones, cleaning to fixing things, and finance to accommodation problems. They are in the office 8 till 6 every day, Monday to Friday, and you can just knock and walk in any time you need them. Over the last few years, some functions like payment and room allocations have been centralised to the much larger offices at International Hall and Hughes Parry Hall; but Harriet and Hafsi will make sure you know who to contact if they can’t help you directly.

I have introduced myself already. As the Warden, I am responsible for your welfare and well-being in the broadest sense: physical, mental, social, and academic. I also look after the Hall’s community and social life, discipline, and conflict-resolution. Most of my work as Warden takes place in the evenings and at weekends; when I’m not Wardening, I am a specialist doctor in accident & emergency medicine. I live here in the Hall alongside you, and I’m always happy for anyone to approach me – whether it’s about a problem or just for a general chat – whenever I’m in my office or in a common area like here in the dining hall.

Five student Senior Members assist me in looking after things here. They are Tom, Alyson, John, Ilk, and Zack. They are all either postgraduate students or mature students within the university and please, please feel free to approach them about any problems or for a chat any time you see them. One of the Senior Members in on call at nights and weekends, to help with any emergencies while the office is closed.


I’m going to move on now to talk about those compromises I mentioned if we’re all going to get on nicely.

Everyone in this room is, by any definition, an adult. We are a community of adults – and fairly bright adults at that. That means we can all expect a right to self-determination – but that right is limited by an absolute duty to respect one another: our beliefs, our needs, our possessions, and our idiosyncrasies.

It’s traditional in welcome speeches like this for wardens to go through a long list of rules and the terrible consequences that might ensue if anyone breaks them. But we have the Residents’ Handbook for that, and it’s hardly a welcoming “welcome” speech if it’s full of threats and “don’t-you-ever”s. So I will mention only two disciplinary issues.

First: the walls, floors, and ceilings in this building are thin and far from sound proof. Noise is the most common reason for conflict and unhappiness in Hall. Please, please let’s think about our neighbours: keep music and television volume turned down low, especially at night; don’t run screaming down the corridor at 3 o clock in the morning; and if our neighbour asks us to be quieter, let’s respond politely and try our best to help them.

Second, we all have to remember the importance of fire safety. We have an average of 1.3 REAL fires at Connaught Hall every single year. So let’s make sure we know how to get out if there is an emergency; and be prepared to use an escape route different from the main staircase. If the alarm sounds, get out straight away. And don’t let any of us mess around with smoke detectors or fire extinguishers. Covering up smoke detectors or moving and discharging fire extinguishers could endanger every single person living here.


The third and final task I set myself at the beginning of this speech was to explain how we can make this year one to remember.

We all have a contribution to make to our community here in Hall.

Some of us are very sociable and love meeting people; those sorts will be at every party and visible in the Hall throughout the year. We need people like that. Their liveliness keeps the social life of the Hall afloat. But that is not the only way of contributing.

We need observant people who notice when things are broken and report them so they can be repaired.

We need sensitive people who can listen when their neighbour has had a bad day.

We need organised people who read the handbook and posters, to explain the rules and spread news to their less organised friends.

We need enthusiastic people who will share their hobbies and interests with us.

Whoever you are, you are one of these people. We need you.

We are very lucky to have our bar here at Connaught. Out of eight intercollegiate halls, all of which used to have bars of their own, ours in the only one left – the others have all been shut down. I fully support our bar and value the crucial role it plays in the social life of the Hall. You don’t have to be a drinker to enjoy the bar: they sell soft drinks, too! Please make the most of it, use the bar sensibly, and don’t give anyone any excuse for shutting it down.

The bar is run by the Residents’ Club Committee, who also organise most of the big social events in Hall. You will be asked to elect a new committee next Thursday. And I would really encourage you all to consider standing for election to one of the committee posts: it’s an excellent point to have on your CV, adds a lot of weight to your application to come back to Connaught Hall next year, and is a guaranteed way of getting to meet lots of people in Hall. Come and ask me about it.

But even if you don’t want to join the Committee, you can still set up your own social events and clubs. We’ve had wine clubs, jazz bands, film clubs, table tennis tournaments… all sorts of things. It’s up to you. The Residents’ Club can sometimes help you with funding for these sorts of clubs. Talk to me if you need help setting anything like this up.

Also think about joining the Facilities Committee, where you can meet the Hall’s management and contract staff and make suggestions about catering, cleaning, maintenance, and that sort of thing. The Resident’s Handbook tells you how to get involved in the Facilities Committee.

The chief message is this – we must all get involved in whatever way we can. Not everyone can do or wants to do everything, but there is something for everyone here. Please make the most of it. 

To conclude: this is a great place to live and we’re going to have a really good time together. We are a diverse community but we share much in common. We must all strive to make our neighbour’s time here as happy as our own. We are never alone: there is always someone who can help.

I hope you will quickly come to call Connaught Hall your home, make some great friends here, and that you will look back on this year as one of the best of your life.

Please remember to check the Residents’ Handbook; please come up and have a chat with the staff and Senior Members tonight; and please do visit the bar after dinner.

Now, I’d like to propose a toast to every one of us and a very happy, successful year ahead.

Sunday, 2 October 2011

Weekend round-up

1. Televisions / common rooms / sofas

The TV in the Bamforth Room has good reception of BBC ONE via the FreeSat receiver. Put the TV on AV input 2 and use the EPG on the FreeSat box to find one of the BBC ONE channels with a good picture.

The TV in the Bell Room has good reception of ITV1 through the terrestrial aerial. Select P3.

I have asked for a TV engineer to be called out to get all channels working on both TVs again.

During this term the Hall will buy some new sofas for reception and the sofas currently in reception will be moved to the common rooms. We also have some more comfortable chairs coming this week for the Bell Room.


2. Drinking water

The water fountains were removed from reception and the dining hall on Friday. I have asked the kitchen to put out jugs of water at meal times, and will find out about replacing the water fountains this week.


3. The garden / smoking / drinking alcohol

Please remember that smoking is only allowed in the designated smoking area, not in the rest of the garden. Smoking too close to the building or under the shelter outside the bar causes smoke to go into rooms facing the garden, which isn't very nice for non-smokers!

The Supplementary Regulations also say that only alcohol bought from the Hall bar may be consumed in the garden and Bell Room from 19.00 to 23.00. This is a licensing issue; breaking this rule could lead to the licence being revoked for our bar.


4. Newspapers

Traditionally, the Club subscribes to a number of daily newspapers which are placed the reception lobby for residents to read. At present, the Club has insufficient cash funds available to pay these subscriptions for September and early October.

Newspapers will be re-started when the Club receives this term's instalment of £10/resident/term subscriptions from the Bursar's Office.


5. Fire drill

There will be a fire drill on Monday evening.

When you hear the fire alarm:
  • Evacuate the building immediately.
  • Close all doors and windows behind you.
  • Leave by the shortest route.
  • Do not use the lift.
  • Assemble on the pavement opposite the Hall.

Follow the green exit signs to find your nearest escape route (not necessarily via the main stairs/reception). Hall staff will help you.

Remember it is possible that there may be a real fire alarm on the day, so for your own safety never ignore the alarm because you assume it is a drill.

It is a condition of residence that you participate in fire drills. If the total evacuation time is too long, more drills will be held over the next few weeks – so don’t let everyone else down!

Please contact me or the Bursar’s Office if you may need assistance to evacuate the building.


6. Events next week

Tue 04/10 - Welcome buffet 6-7pm in the dining hall

Wed 05/10 - Floor party for fourth floor, hosted by John

Thu 06/10 - Floor party for third floor, hosted by Alyson

Fri 07/10 - Floor party for first floor, hosted by Zack

Sat 08/10 - Welcome party 8pm-2am in the bar

Sun 09/10 - Postgraduate reception (second floor), hosted by Tom

Mon 10/10 - Floor party for ground & lower-ground floors and second-floor undergraduates, hosted by Ilk

Saturday, 1 October 2011

FAQ: Residents' Handbook

Please remember to check our Hall Handbook (http://handbook.connaught-hall.org.uk) if you have any queries about Connaught Hall that are not answered in the FAQs section of my blog (http://connaughthall.blogspot.com/search/label/faq).


Foundation Day

As a Hall Warden, I enjoy leading a contingent of residents to Senate House on Foundation Day. Before we leave Connaught Hall, those of us attending the ceremony get together for a special meal and a drink then walk across to Senate House as a group. The residents who request tickets are always a diverse bunch and the evening is therefore a time when they socialise with a completely different group from usual.

At the presentation ceremony, we learn about the extraordinary and often inspiring lives of the graduands. But it is the reception afterwards that is really special for the students: the excitement is palpable when the Chancellor is approaching our group, yet everyone says afterwards how much Her Royal Highness put them at ease and was so interested in what they had to say. For most student residents, both home and international, this is a once-in-a-lifetime event; many can hardly wait until the official photographs are available to buy online!

Everyone who attends loves the excuse to dress up and look their best; we meet people we might otherwise never talk to; and the presence of the Chancellor makes it an evening the students remember forever.

Residents' Club finances & newspapers

In the last few years, the Residents’ Club has been hit with a number of costly repair bills for the Bar cellar as well as losses on some overseas trips and an increase in the rate of VAT. Last year (2010-1), the elected Committee worked hard to increase the Club's reserves but mid-year had to repair the cellar again, using up all the funds they had managed to save.

Consequently, the Club has very little in the bank at the start of this year (less than £1000).
It is vital that by the end of this year, the Club's reserves are at least £3000. This means most of the subscription income not already accounted for by fixed costs must be saved, and the Bar must return a profit. These will be challenges for this year's elected Residents' Club Committee.

Traditionally, the Club subscribes to a number of daily newspapers which are placed the reception lobby for residents to read. At present, the Club has insufficient cash funds available to pay these subscriptions for September and early October.

Newspapers will be re-started when the Club receives this term's instalment of £10/resident/term subscriptions from the Bursar's Office.

Monday, 26 September 2011

Grand opening of the bar, 25 September

I hope everyone had a great time at last night's grand bar opening here at Connaught Hall. There was a very friendly, warm atmosphere and a extremely good turn-out of residents, which I think augers well for the coming year.
Tom Stewart, our Bar Manager, has worked exceptionally hard over the last few days preparing and cleaning the bar for its opening night. He has had no shortage of willing residents to help him every day. I think everyone will agree they have done an excellent job. Thank you, Tom and all!
If you were there last night, you will have noticed one or two small problems arising with second-year students who don't actually live in the Hall this year, including the breaking of the glass panel in the bar door. I will work with the Residents' Club Committee to deal with those issues before our main welcome party on Saturday 8th October. But for now, I hope everyone has wholly good memories of the night and maybe some lasting friendships already - let's all start as we mean to go on.
The bar is open every night in term 1 and this year will be running drinks promotions to match the best prices you will find in this area. Our bar is an important social hub for the Hall and I urge every resident - drinker or no - to make the most of it.

Afternoon tea 2011

It has been a busy week at Connaught Hall, with over 200 residents arriving since last Saturday.

On the two Sundays, 18th and 25th September, the Senior Members and I hosted afternoon tea - http://www.flickr.com/photos/connaughthall/6184826736/ - with a whole load of delicious cakes and biscuits. I hope these events serve to ease anxieties about moving in, not meeting anyone, and the inevitable "parent separation" at the end of the day (I'm sure this is more for your parents' benefit, though!).
It's also a very enjoyable opportunity for me to get to meet everyone as they move in and help out with any small problems they might have come up against. This year, our afternoon teas were especially busy - we really struggled to keep up the tea & coffee supplies yesterday. I am really pelased that so many people came to take advantage of this. I have met so many very pleasant students this week which makes me look forward to a great year again!
I am sorry about the dinner queue last night. This was much longer than usual, maybe because there was a large influx at the beginning going straight down from afternoon tea. Rest assured it will not be a recurrent problem beyond the early freshers period - but of course this isn't something you want to experience on your first day here. I hope the wine I was able to serve to those who had queued the longest went some way to help.
The final afternoon tea event this year will be on Sunday 2nd October. All current residents are welcome - especially if I haven't met you yet, please come and say hello!

Friday, 26 August 2011

FAQ: Internet restrictions

What are the restrictions on the Internet provided in student rooms?


For the beginning of the 2011-2 academic year, there will be a data cap of 35GB per week (this includes both uploads and downloads). The 35GB limit is for a trial period, having recently increased from 14GB. The limit will have to be reduced if the network is unable to cope with the increased traffic.

Edit August 2014: The data cap is now set at 70GB per week, per room. We hope to remove the limit altogether soon, so you can have unlimited data usage.

Edit August 2015: The data cap has been removed, so you have unlimited data usage.


Network Services also apply a content filter to the Internet provision in Hall. This is so that use of the Internet falls within the JANet terms of use that the University is bound by. In broad terms, pornography and filesharing sites are blocked. Again I must stress this restriction is imposed by Network Services in order to meet their obligations to JANet. As the Warden, I do not decide what content residents should or should not be allowed to access.

Edit July 2012: The pornography filter has been removed. Illegal sites and filesharing sites remain blocked.



Facebook page for students at all the intercollegiate halls of residence

I have set up a Facebook page for residents and staff of all eight intercollegiate halls of residence:

https://www.facebook.com/#!/pages/University-of-London-Intercollegiate-Halls-of-Residence/248015725232212
My hope is that this page will make it much easier for residents in different halls to contact one another and organise inter-hall events, sports competitions, etc. It should be especially useful for elected JCR / Club committee members.

Now available to chat on Skype

My Skype name is connaught.hall.

Residents and future residents are welcome to add me as a contact and if I'm shown as online, I am free to chat or voice call about Hall business.
I am also happy to approve Facebook friend requests from residents and chat via FB chat.
These online chat facilities are like an extension of my open office hours. Feel free to message or call me.

FAQ: Mattress sizes

I want to bring my own bedding to the Hall. What size are the beds?


The beds in most of our single rooms are standard UK single size - 91 × 191 cm (36 × 75 in).

Thursday, 25 August 2011

Food theft from pantry fridges

It is a sad fact that every year I receive many complaints about food being stolen from the pantry refrigerators.

There is of course no realistic chance of us finding out who takes others’ belongings from the fridges as they are unsupervised and accessible to anyone 24 hours a day.

But the complaints I receive about this relate so much frustration, disappointment, and distress from those who have had their things stolen that I implore all of you to:
a) label anything you put in the fridge, so you know which items are yours
and there are no accidental mix-ups; and

b) only remove things from the fridge that belong to you: for however
you might try to justify it to yourself, taking someone else’s things is theft
and is extraordinarily selfish.

I know this request only need apply to a handful of residents, as the
very great majority of you already respect each other and each other’s
property.
Sometimes, your fellow residents keep food in the fridge because they are unwell and can only muster an appetite for certain foods, or because they have special dietary requirements. They might have to go hungry if someone else takes their food. And whatever the reason for having food in the refrigerators, it is really upsetting to find it taken by someone else.

I sincerely hope that I shall receive no complaints about food theft this year.

Tuesday, 16 August 2011

FAQ: Worried about fee dates / deadlines / can't pay on time

When do I have to pay? What if I can't pay my fees on time?

Hall fees are due in termly instalments in the first two weeks of October, January, and April.

The online fee payment site (https://epay.london.ac.uk) will allow you to pay in one lump sum or in termly or monthly instalments.

If you anticipate any problems paying on time, please contact the accommodation finance office: either visit them at Student Central on Malet Street, or email ahd.finance@london.ac.uk.

If you tell us about your difficulties before the deadline and agree a payment plan with us, we can nearly always reach an agreement that you will be happy with. It is much more difficult if you leave it until after the deadline or if you ignore reminder notices from us!

If you prefer to pay in person rather than online, you must go to the office at Student Central. The office at Connaught Hall cannot receive payments.

Room rates for 2015-2016 are published here: http://www.halls.london.ac.uk/Fees2015

FAQ: Gym / fitness room

Does Connaught Hall have a gym / fitness room?

No. Unfortunately, our fitness room had to be closed in 2009 because we were unable to insure users of the fitness equipment against injury.

What used to be the fitness room is now our library.

All University of London students can join the "EnergyBase" gym at ULU on Malet Street and the "Bloomsbury Fitness" UCL union gym on Gordon Street, both of which are very nearby. There are also Fitness First, Nuffield Health, and Bannatyne’s gyms within easy walking distance of the Hall and most offer discounted membership rates for students.

FAQ: Car parking

Where can I / my parents park when moving into / out of the Hall?
Most of Tavistock Square and adjoining Gordon Square have a single yellow line (parking prohibited at specified times) and residents' parking bays. During the week, it is therefore very difficult to park near the Hall, and the best option is usually to park in the NCP car park underneath the Royal National Hotel, one block south of Connaught Hall, at a cost of about £20 for 6 hours.
Anyone can park on the single yellow lines or in the residents' parking spaces in Tavistock Square and Gordon Square:
  • after 6.30pm Mon-Fri;
  • after 1.30pm Saturday; and
  • all day Sunday.
So if you are arriving on a Sunday, as most people do, you can park on the street just outside the Hall.
For ease of reference, here is a local area map on Google Maps: http://map.connaught-hall.org.uk.

FAQ: Overnight guests

How long can I have someone stay with me at Connaught Hall? How many guests am I allowed?

You may sign in a maximum of three day guests at any one time.

You may have one overnight guest at any one time. 

You may have someone stay with you overnight for up to 10 nights in total per calendar month. This could be a single stay of 10 nights, or ten separate one-night stays, or anything in-between, up to a maximum of ten nights in the month. 

When your overnight guest arrives, tell the security officer that you want the guest to stay overnight. Provided you have not already had 10 overnight stays that month, security will issue your guest with an overnight guest pass. If you are staying in a twin room, please seek permission from your roommate before inviting an overnight guest.

If you want to host more than three day guests at the same time, more than one overnight guest on the same night, or have more than 10 nights in one calendar month when a guest stays with you, you must make a request to the Warden. You must send your request to the Warden by email at least 48 hours in advance, and ideally 7 days before your guest is due to arrive. Your request should include a reason why the Warden ought to make a special exception for your case.

The Warden will not necessarily agree to all requests for extra guests. Never promise others they can visit you outside the rules above before securing written agreement from the Warden.


FAQ: Shared bathrooms

How many people share a bathroom at Connaught Hall?
We have 230 rooms on 6 floors; each floor has two toliet/shower blocks (one male, one female) with three toilet stalls and three shower cubicles in each block. 19 rooms have ensuite facilities.
On average, then, about 21 people share each block of three toilets & showers.
That's one toilet stall or one shower cubicle per 7 residents.
Everyone gets up at different times due to different lecture schedules, so in practice it is very unusual to see any queues for the showers.
The bathrooms are fully cleaned every day, Monday-Friday, and have a "light clean" on Saturdays, Sundays, and bank holidays.