If you spot something that needs to be repaired or replaced, write a request in the maintenance book at reception. We can normally respond with three working days.
If it’s an urgent problem (like a flood, electrical fault, or gas leak), report it to the security officer so we can deal with it immediately.
Showing posts with label maintenance. Show all posts
Showing posts with label maintenance. Show all posts
Saturday, 8 August 2015
Monday, 8 April 2013
FAQ: hot water / cold showers
Sometimes you might have to run the hot water tap / shower for 5-10 minutes before it gets hot, especially at off-peak times (i.e. in the middle of the day, when most people are out, and the middle of the night, when most people are asleep) in parts of the building that are farthest from the boiler.
If the water has been sitting in the pipes for a long time, it will be cold; and in a big building, it can take a long time of running the tap before you start getting water fresh from the boiler.
If, for some reason, the water isn't hot after 10 minutes of running the hot tap fast, please tell reception immediately. It's nearly always a very simple problem that we can fix really quickly - but only if someone reports it!
If the water has been sitting in the pipes for a long time, it will be cold; and in a big building, it can take a long time of running the tap before you start getting water fresh from the boiler.
If, for some reason, the water isn't hot after 10 minutes of running the hot tap fast, please tell reception immediately. It's nearly always a very simple problem that we can fix really quickly - but only if someone reports it!
Friday, 5 April 2013
Televisions at Connaught Hall
Several responses in the residents' survey mentioned problems with the televisions in the common rooms.
The televisions are the property of the Residents' Club and responsibility for them lies with the Residents' Club Committee. Purchases of these televisions and associated equipment are funded by your £30/year Club subscription.
Today, I spent some time to find out exactly what is wrong with each of the televisions. My findings are shown in the table below, with my recommendations to the Residents' Club Committee in red.
It is up to your elected representatives whether they wish to use Club funds for the expenditure I have suggested. Talk to them - or email them at committee@connaught-hall.org.uk - if you have any views on whether they should or should not buy new equipment.
Please also email the committee if you are aware of any other faults or problems that I might have missed when I was looking at the TVs today.
This is one of a series of posts responding to the results of the residents' survey. You can see all the posts here: http://connaughthall.blogspot.co.uk/search/label/Survey%202013.
The televisions are the property of the Residents' Club and responsibility for them lies with the Residents' Club Committee. Purchases of these televisions and associated equipment are funded by your £30/year Club subscription.
Today, I spent some time to find out exactly what is wrong with each of the televisions. My findings are shown in the table below, with my recommendations to the Residents' Club Committee in red.
Please also email the committee if you are aware of any other faults or problems that I might have missed when I was looking at the TVs today.
This is one of a series of posts responding to the results of the residents' survey. You can see all the posts here: http://connaughthall.blogspot.co.uk/search/label/Survey%202013.
Sunday, 31 March 2013
Is your chair broken?
These three comments were made in the recent residents' survey:
Since the survey is anonymous, we cannot direct someone to sort out these problems for you. If you are one of the people with a broken chair, please email suggestions@connaught-hall.org.uk so the management office can have a new chair sent to your room!
This is one of a series of posts responding to the results of the residents' survey. You can see all the posts here: http://connaughthall.blogspot.co.uk/search/label/Survey%202013.
1. The chair is almost broken, but no one fixed it.
2. The relaxation chair in my room has all torn-up fabric.
3. My chair has never been repaired or changed.
Since the survey is anonymous, we cannot direct someone to sort out these problems for you. If you are one of the people with a broken chair, please email suggestions@connaught-hall.org.uk so the management office can have a new chair sent to your room!
This is one of a series of posts responding to the results of the residents' survey. You can see all the posts here: http://connaughthall.blogspot.co.uk/search/label/Survey%202013.
Tuesday, 8 June 2010
Major refurbishment work at Connaught Hall
A major programme of refurbishment will take place at Connaught Hall during the summer this year. The main work will involve:
replacing the roof and water tanks on the top of the building;
replacing the roof of the dining hall;
painting the outside of the building;
converting conference rooms, common rooms, and unused staff flats to 28 new student rooms for next year; and
making the Bell Room and Bamforth Room our common rooms, the old fitness room into a library, and rearranging the computer room.
From 7 June, scaffolding will be erected outside the Hall to allow the roof works and repainting to take place. Please do not attempt to walk on the scaffolding at any time; this is dangerous and will be considered a disciplinary offence. The scaffolding will have intruder alarms fitted but to help prevent theft, please ensure that you keep your window closed at all times when you are not in your room.
From 10 June, specialist workers will begin to remove asbestos which was found in some of the work areas. The University of London adheres to the most rigorous safety procedures in dealing with asbestos; our asbestos policy goes beyond the legal requirements for safe handling of this material and all relevant regulations and safeguards will be followed throughout this work. You may see workers wearing masks and overalls. This is not cause for alarm; strict procedures are in place to ensure they do not contaminate other areas of the Hall. It is, however, extremely important that you do not try to enter any of the rooms where asbestos is being removed. Signs will be posted so you know where the work is taking place.
As with all maintenance and building matters, this refurbishment project has been organised and will be overseen by the Bursar's Office and the Estates & Facilities staff at the University of London.
However, as the member of staff responsible for your welfare in Hall, I have been consulted and kept informed throughout and can assure you that every possible measure has been taken to minimise disruption for those students staying in Hall (very nearly all of you will have left before the major work begins) and all necessary safety measures will be employed and closely monitored for the duration of the work.
I do not expect that noise will be an issue in the early stage of the refurbishment, but we will continue to provide quiet study areas 24/7 in case you do find a need to study somewhere other than in your room.
I am aware that the simple mention of asbestos can raise concerns for some people. We have detailed information available from the University's Health & Safety Manager if you remain concerned about this; simply contact info.connaught@london.ac.uk or come to one of my open office sessions for a copy of his detailed description of the safety procedures that will be in place.
Thank you for your patience while this essential refurbishment work is carried out. Please let us know if it is causing problems for you and we will do what we can to help.
replacing the roof and water tanks on the top of the building;
replacing the roof of the dining hall;
painting the outside of the building;
converting conference rooms, common rooms, and unused staff flats to 28 new student rooms for next year; and
making the Bell Room and Bamforth Room our common rooms, the old fitness room into a library, and rearranging the computer room.
From 7 June, scaffolding will be erected outside the Hall to allow the roof works and repainting to take place. Please do not attempt to walk on the scaffolding at any time; this is dangerous and will be considered a disciplinary offence. The scaffolding will have intruder alarms fitted but to help prevent theft, please ensure that you keep your window closed at all times when you are not in your room.
From 10 June, specialist workers will begin to remove asbestos which was found in some of the work areas. The University of London adheres to the most rigorous safety procedures in dealing with asbestos; our asbestos policy goes beyond the legal requirements for safe handling of this material and all relevant regulations and safeguards will be followed throughout this work. You may see workers wearing masks and overalls. This is not cause for alarm; strict procedures are in place to ensure they do not contaminate other areas of the Hall. It is, however, extremely important that you do not try to enter any of the rooms where asbestos is being removed. Signs will be posted so you know where the work is taking place.
As with all maintenance and building matters, this refurbishment project has been organised and will be overseen by the Bursar's Office and the Estates & Facilities staff at the University of London.
However, as the member of staff responsible for your welfare in Hall, I have been consulted and kept informed throughout and can assure you that every possible measure has been taken to minimise disruption for those students staying in Hall (very nearly all of you will have left before the major work begins) and all necessary safety measures will be employed and closely monitored for the duration of the work.
I do not expect that noise will be an issue in the early stage of the refurbishment, but we will continue to provide quiet study areas 24/7 in case you do find a need to study somewhere other than in your room.
I am aware that the simple mention of asbestos can raise concerns for some people. We have detailed information available from the University's Health & Safety Manager if you remain concerned about this; simply contact info.connaught@london.ac.uk or come to one of my open office sessions for a copy of his detailed description of the safety procedures that will be in place.
Thank you for your patience while this essential refurbishment work is carried out. Please let us know if it is causing problems for you and we will do what we can to help.
Thursday, 18 March 2010
Residents' Survey - the lift
Responses to Residents' Survey 7: the lift
Continuing my series of blog posts to repond to residents' comments in the February 2010 intercollegiate halls residents' survey. A summary of responses to the multiple choice questions on the survey can be seen here: Residents' Survey results. And you can filter this blog so just the survey-related posts show by clicking on "survey" in the list of labels on the right hand side.
Obviously the lift is a problem we are all aware of. I live on the third floor so I know exactly how often it breaks down! An engineer is always called to attend to the lift promptly but each time it seems that it needs more and more new parts to put it right until the next things breaks down...
Fitting a new lift is an extraordinarily expensive operation. It's also something that needs to be done outside of term time as it is likely to involve a lot of noise and mess. Connaught has needed a new lift for several years but the money simply hasn't been available. Finally, however, we think we do have funding for a new lift to be intalled later in 2010. It's not going to benefit most current residents (unfortunately) but we have heard what you said and it is going to be fixed!
Continuing my series of blog posts to repond to residents' comments in the February 2010 intercollegiate halls residents' survey. A summary of responses to the multiple choice questions on the survey can be seen here: Residents' Survey results. And you can filter this blog so just the survey-related posts show by clicking on "survey" in the list of labels on the right hand side.
Lift needs to be sorted properly at some point
You REALLY need to sort the lift out!
Everything was working fine and the maintenance team were great but I think the lift has broken down a few too many times in the past few months.
Obviously the lift is a problem we are all aware of. I live on the third floor so I know exactly how often it breaks down! An engineer is always called to attend to the lift promptly but each time it seems that it needs more and more new parts to put it right until the next things breaks down...
Fitting a new lift is an extraordinarily expensive operation. It's also something that needs to be done outside of term time as it is likely to involve a lot of noise and mess. Connaught has needed a new lift for several years but the money simply hasn't been available. Finally, however, we think we do have funding for a new lift to be intalled later in 2010. It's not going to benefit most current residents (unfortunately) but we have heard what you said and it is going to be fixed!
Saturday, 7 November 2009
Facilities Committee
Applications are invited for eight student representatives on the Hall Facilities Committee.
As a student representative, you will meet with Hall staff and members of the elected Residents’ Club Committee to help make decisions about:
There are four meetings a year, each lasting around one hour – so it’s not a huge commitment, and it’s a good point to add to your CV!
If you want to join, send a note of your name, room number & email address to facilities.committee@connaught-hall.org.uk no later than 6pm on 26 November.
If more than eight residents apply, members will be chosen randomly from the applications received. The first meeting will be in early December.
As a student representative, you will meet with Hall staff and members of the elected Residents’ Club Committee to help make decisions about:
- fire safety
- housekeeping
- first aid
- security
- catering
- smoking policy
- maintenance
- health promotion
- reception services
- recycling & re-use
There are four meetings a year, each lasting around one hour – so it’s not a huge commitment, and it’s a good point to add to your CV!
If you want to join, send a note of your name, room number & email address to facilities.committee@connaught-hall.org.uk no later than 6pm on 26 November.
If more than eight residents apply, members will be chosen randomly from the applications received. The first meeting will be in early December.
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