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Showing posts with label housing services. Show all posts
Showing posts with label housing services. Show all posts

Saturday, 8 August 2015

FAQ: What day & time can I arrive in Hall?

Your room should be ready for you to move in any time after 2pm on the first day of your contract.

You can arrive any time on any day/date after that.

When you check in, reception will have your key and everything else you need. Reception is staffed 24 hours a day, 7 days a week.

You don't have to tell us if you're arriving later than your official contract start date - but please remember that accommodation fees are charged from the start date of your contract, not from the date you move in.

If you want to arrive EARLIER than your contract start date, you must tell Housing Services well in advance. See this separate FAQ: http://connaughthall.blogspot.co.uk/2013/08/faq-arriving-earlier-than-datetime.html.

If you are having problems with your accommodation offer, personal details form, or any other of the welcome arrangements, see this FAQ: http://connaughthall.blogspot.co.uk/2013/08/faq-augustseptember-problems-with-offer.html.

Sunday, 25 August 2013

FAQ: Arriving earlier than the date/time shown on your offer letter or contract

Can I arrive earlier than the date shown on my offer letter?

We can usually agree to an earlier arrival date, up to one or sometimes two weeks before the standard arrival date on your offer letter. Availability is not guaranteed, however.

If you want to arrange an early arrival, email Housing Services (info.halls@london.ac.uk) and carbon copy your message to the Connaught Hall management team (info.connaught@london.ac.uk), clearly stating your full name and preferred arrival date.


When can I move in on the day?

Our official check-in time is 2pm. This is to ensure that your room has been cleaned following the departure of any B&B guests or other students who may have left that morning.

If you are arriving on the standard arrival date indicated on your offer letter, it is most likely that your room will have been empty for several days before you move in. So we can usually let you move in from around 9am on your check-in date. However, your room is not guaranteed to be available and clean until 2pm. If you want to be sure about whether you will be able to move in earlier than 2pm, please contact the Hall management team a week in advance of your arrival: info.connaught@london.ac.uk.