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Thursday, 14 July 2016

Connaught Hall 2017-2018 official Facebook group

The only official Facebook group for residents living at Connaught Hall for the 2017-2018 academic year:



The group is open only to Connaught Hall residents for 2017-2017 and selected staff. We expect all users of the group to adhere to our Facebook group community guidelines: 


Use the official Facebook group for getting to know other residents, asking questions, or sharing your own events that others might want to join in. The Hall staff and the elected students on the Residents' Club Committee will post important information and social events here as well, so you can stay up to date with what's happening at Connaught Hall.


PLEASE NOTE: We very strongly advise that it's best not to contact us about official queries or problems via Facebook or other social media, as this can lead to delays in our response. See note below for more information about this.


As your Warden, I have a very clear policy about Facebook friend requests. In summary, I will always accept friend requests from residents if you want to add me, but I will never send an add request to a resident. Full details here:

CONTACTING US AT CONNAUGHT HALL

We can help you most efficiently and effectively at Connaught hall if you contact us using our published email addresses:

We aim to reply to all emails within 3 working days of receipt, but we are usually much quicker than this.
If you try to contact us using Facebook, Messenger, Twitter, iMessage, or other media, we don't always see your message right away and this can cause very significant delays to our response (in some cases, where Facebook Messenger has put messages into the "filtered messages" folder, they have only been seen months after the message was sent!).
Our "How can we help you" poster is displayed prominently around the Hall and tells you the best way to contact us for pretty much any kind of query or problem: 

There's more information about how to contact the Warden - and specifically how to arrange an appointment to meet - here:

Finally, please may we reiterate that it's best not to contact us about official queries or problems via Facebook or other social media, as this can lead to a delay in us responding to you.

As always, get in contact if you need any help or guidance. We depend on your feedback to help us get things right for you.