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Wednesday, 12 November 2014

Radiators & heating - survey feedback

Many responses to our survey last week mentioned that the Hall has been too hot since we turned the heating on in October.

We are mindful that before we turned the heating on, many residents were complaining that it was much too cold in the building. So we have to try and find a happy medium.

In response to your feedback in the survey, we have modified the times when the heating is turned on as follows:

Changed FROM
Changed TO:
06:00 to 10:00
06:30 to 09:00
15:30 to 23:00
16:30 to 23:00

If it's still too hot for you, remember you should be able to turn the radiator in your room off (turn the knob clockwise) and on (anticlockwise) to control the heat in your room. If your heat control does not work, log a request in the maintenance book at reception so we can take a look at it for you.

We had new boilers installed at Connaught Hall over the summer, so we think the greater efficiency of our boilers and higher pressure in the heating system is what is making the Hall so hot, despite the heating being on for less time than ever before.

We do rely on your feedback to get this right, so please email if there is a problem with the heating generally in the Hall.