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Thursday, 3 March 2011

Catering - residents' survey 2011

In the residents' survey 2001, there was more disatisfaction with catering than with any other service or facility in Hall.

The University of London has now commissioned an external consultant to research residents' views about our catering and look at ways of increasing satisfaction with this service. Any major changes are likely to be implemented in the 2012-13 academic year, since they may require changes to the fees structure and catering contracts.

In the shorter term, we will be looking at specific areas where dissatisfaction was highest, and at your individual suggestions on catering, to make small improvements where we can. The Facilities Committee will have an opportunity to discuss this in detail at its next meeting so talk to a member of the committee if there are any particular changes you would like to see implemented.

Further posts on catering will be published here as and when changes are agreed with the catering company.

See a summary of the survey results and a selection of the comments made at survey.connaught-hall.org.uk.