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Wednesday, 3 February 2010

Mediation-Arbitration meetings

Sometimes I receive complaints about other residents' behaviour (usually related to noise) that, whilst irritating or disturbing to the complainant, does not fall under the code of discipline. Because there is no disciplinary fix to some of these issues, they can sometimes become chronic and both sides of the dispute end up feeling frustrated.

During the last few years I have experimented with a means of dispute resolution in these cases called mediation-arbitration. In most cases we have managed to come to a satisfactory conclusion for both parties to the dispute. I just published an information sheet about this process (click here to view). Contact me or one of the Senior Members if you think a meeting like this would be useful in solving any disputes between you and other Hall residents.