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Sunday, 26 July 2009

Contacting the Warden's team

The Senior Members and I are resident in Hall, so you will often see us around the building. The team member living on your floor is often a good first point of contact. You are welcome to approach us whenever you see us in Hall; if we are not immediately available, we will arrange a time to meet.

Leave a note at reception or email me (warden@connaught-hall.org.uk) if you would like an appointment to see me, or look out for posters advertising my next open office session, when you can drop in to see me in my office without an appointment.

If you don’t need to discuss things in person, you can just write to us about the problem. You can email all the team at the same time using wardens.team@connaught-hall.org.uk, or use our online contact page at http://warden.connaught-hall.org.uk/, which will guide you through all the information we need to be best able to deal with your query quickly and efficiently. Individual Senior Members can be contacted by email using the format firstname.lastname@connaught-hall.org.uk.

We also have a dedicated email address for reporting noise problems as this is probably the thing we deal with most: noise@connaught-hall.org.uk.

There is an on-call Duty Officer from the Warden’s team available whenever the Bursar’s Office is closed, to help with any emergencies that arise in Hall (e.g. fire, lost keys, intruders, medical emergencies, injuries, disciplinary problems, emergency maintenance needs, etc.). The person on duty can always be contacted via reception.